troubles signing in on microsoft onenote on macbook

Contact your administrator' message when you try to sign in to an Office 2016 or Office 2013 modern authentication app The following table lists known issues and recommended solutions. This article also contains resources for IT administrators to address reports about Active Directory Federation Services (AD FS) issues that are specific to Office for Windows platforms. This article contains information about how to troubleshoot problems that affect the ability to sign in to Microsoft Office 2016 apps and Microsoft Office 2013 apps that are enabled for modern authentication. For more information about this change, read this blog post. Please attach that information or send it to me as a private message.Īgain, I am very sorry to hear that you are having problems using OneNote but I will do all I can to solve this problem.Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. In the About window you will see the text CliendID:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX If this option is greyed out or unavailable you can also try opening Word, Excel or PowerPoint and opening their About windows

Go to the top left section of the screen and click on OneNote and then About OneNote. To get the client Id for OneNote please follow this steps: Having this information will allow me to look at the errors collected from your machineĪnd I should be able to better understand the issue you are experiencing. If you have locked and then unlocked the keychain as described in the link and still have the same problem then I will have to ask you to share with me your ClientId. This is separate from resetting your keychain, which involves removing the items in your keychain and it was the suggestion we used Please follow the instructions in the section 'Reset Your Keychain Permissions' to restore keychain permissions in macOS. Please do not try resetting the keychain since has proven not to alleviate the issue in my experience. We have identified some issues that could prevent some users from signing in and we have some workarounds that should unblock you until we can deploy a fix. I am very sorry to hear that you are having this problem but I can do some investigation to see what can be done to address it. This is Cesar Ramirez and I work in Office for Mac and iOS.

Troubles signing in on microsoft onenote on macbook